Hello,

HostMonster is a “one-size fits all” outfit. Offering one plan, loaded with lots of features and options, for one low price. For just $4.95, you have access to a versatile Linux-based hosting package, with enough gumption to tackle even larger mid-sized websites. Backed by one of the larger hosting companies, this plan is a very good value.

But, not all is as seems. Even though HostMonster’s package is a very good offer, certain things must be sacrificed to enable the company to stay afloat with this service. Sometimes, servers become a little overcrowded and sites may slow down. Although this isn’t commonplace, it’s not unheard of.

Although they use rather powerful server equipment from leading manufacturers, their oversubscription of services per machine can make things slow from time to time. For smaller personal sites, this isn’t a problem at all and I doubt you’d ever notice it. However, if you’re trying to host a heavier traffic business site, going to a more expensive or dedicated service might be a better option.

That said, the services are still pretty speedy. They do have a quality network and competent people. Risk of data failure is a little bit escalated over the norm from the oversubscription of each machine, but backups are standing by for restoration if and when needed.

Additionally, customer service may be a bit touchy. Lower costs mean fewer staff, thus the occasional delay may occur. One customer informed me that after waiting over 30 minutes to have his call answered, he wasn’t provided with any relevant information to his problem for several more hours and a few calls later. Personally, I haven’t seen this myself, but that’s what happens for ultra-low priced plans.

My sister has used HostMonster for her family site and when asked, she doesn’t have any complaints. She’s told me that to her, everything seems to be fine and that she hasn’t really had any problems. Of course, being a family site, it’s not very intensive, but still, for the price, it’s an excellent value.

All in all, HostMonster makes an excellent choice for a startup site where budgetary concerns are high. Their plan is loaded with everything you could possibly need to get a website going and for the price, you really can’t beat it.

The Hosting Chart hereby awards HostMonster the #10 Web Hosting Rank.

Thanks for reading,

Victoria Basque